Welcome to Smart Order Tech, the best tech company to buy from and get service from. At Smart Order Tech, we
prioritise our customers' needs above all else, and we are committed to providing the highest level of customer service
and support.
Our Commitment to Customer Service
At Smart Order Tech, we understand that our customers are the backbone of our business. That's why we have a dedicated team of customer service representatives who are available to assist you with any questions or concerns you may have.
We also prioritize your needs above all else, and we work tirelessly to ensure that you receive the best possible service and support. Whether you need help with a technical issue, have a question about a product, or need assistance with an order, our team is here to help.
Our Values
Integrity
Upholding honesty, transparency, and ethical principles in all business dealings and interactions.
Innovation
Embracing creativity and forward-thinking to develop groundbreaking technologies and solutions.
Collaboration
Fostering a culture of teamwork and cooperation among employees, partners, and stakeholders to achieve common goals.
Customer-Centricity
Prioritizing the needs and satisfaction of customers by delivering high-quality products and providing exceptional service and support.
Shopping hot-picks
MacBook Air 13" M1
The MacBook Air is a lightweight & portable laptop with a 13.3-inch Retina display. It features a powerful M1 chip and up to 16GB of RAM, making it a great option for everyday use and creative tasks. The MacBook Air also has a Touch ID sensor and Thunderbolt 3 ports.
MacBook Pro 14" M1
The MacBook Pro M1 is a high performance laptop with a 13.3- inch Retina display. It features an M1 chip and up to 16GB of RAM, making it a great option for creative tasks such as video editing and graphic design. The MacBook Pro M1 also has a Touch ID sensor and Thunderbolt 3 ports.
MacBook Pro 13" M2
The MacBook Pro M2 is a high performance laptop with a 13.3- inch Retina display. It features an M2 chip and up to 16GB of RAM, making it a great option for creative tasks such as video editing and graphic design. The MacBook Pro M2 also has a Touch ID sensor and Thunderbolt 3 ports.
Technical Support
Technical Support for MacBook and iMac
We are dedicated to providing top-notch technical support for iMac and MacBook users. Our team of Apple-certified technicians is here to assist you with any issues, inquiries, or maintenance needs you may have.
Troubleshooting and Repairs
If you’re experiencing technical issues with your iMac or MacBook, our experts are here to diagnose and fix the problem. We can help with:
• Software errors and crashes
• Hardware malfunctions
• Operating system issues
• Performance optimization
Software Support
Our team can assist you with software-related concerns, including:
• macOS installation, updates & upgrades
• Application troubleshooting
• Data backup and recovery
• Security and antivirus solutions
Hardware Support
Whether it’s a broken screen, battery replacement, or hardware upgrades, we have you covered. Our hardware services include:
• Screen and component replacements
• Battery replacement
• RAM and storage upgrades
• Cleaning and maintenance
Remote Support
For your convenience, we offer remote support sessions. Our technicians can connect to your iMac or MacBook securely to address software issues and provide assistance in real-time.
If you require technical support, have questions, or need assistance with your iMac or MacBook, please do not hesitate to reach out to us. We are committed to helping you get the most out of your Apple devices.